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ArtGreen – Product Designer

I currently design digital products that improve the citizen experience.

I lead human centered and UX design at the Centers for Medicare and Medicaid Services (CMS).

Transforming CMS's digital landscape through a series of high impact products designed on the ServiceNow platform: 1135 Waiver & Flexibility Tool, Idea Portal, Employee Center Portal, and the QualityNet Q&A Tool.

Find Out More (Soon!)

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We simplified a complex workflow on healthcare.gov to allow citizens to easily appeal healthcare decisions.

I was HCD/UX Lead on the design of the Appellant Portal for HHS on healthcare.gov. We overhauled a confusing paper form workflow into an intuitive digital form experience that allows citizens to appeal benefit decisions.

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We created a better website experience to allow veterans to get their benefits faster.

I was a Sr. UX Designer on the Authenticated Experience va.gov team that focused on resolving process-breaking pain points and redesigning form flows for easier and more accurate information submission.

ArtGreen – Product Designer

I currently design digital products that improve the citizen experience.

I lead human centered and UX design at the Centers for Medicare and Medicaid Services (CMS).

We simplified a complex workflow on healthcare.gov to allow citizens to easily appeal healthcare decisions.

We created a better website experience to allow veterans to get their benefits faster.

It's been a privilege and honor to work with these groups